FAQ

1. WHO IS EVENT LIMO?

Event Limo is a ground transportation and luxury limo service. We don’t just simply transport people from point to point, Event Limo strives to provide an exceptional customer experience from the very start of your journey through completion. It is our mission to provide the best possible travel experience to our customers the first time – and every time.

 

2. WHAT CAR SERVICES DOES EVENT LIMO PROVIDE IN LAFAYETTE?

We provide ground transportation services for individuals and groups in Lafayette and the surrounding area.

 

3. WHY SHOULD YOU CHOOSE EVENT LIMO?

Event Limo is a full-service luxury limo service company. You can count on Event Limo to deliver the perfect solution to address your needs. We will work with you to develop a relationship built on communication and trust, and we stay agile, open and flexible in order to not only meet, but exceed your expectations.

 

4. WHAT TYPE OF VEHICLES DOES EVENT LIMO OFFER?

We offer various different vehicle types, ranging in size from a sedan to a sprinter van. We will work with you to find the right vehicle to fit your transportation needs.

 

5. CAN I CANCEL OR CHANGE A RESERVATION THROUGH THE EVENT LIMO WEBSITE?

Yes. The Event Limo website is linked to our full-service online booking portal that provides you with complete control of your reservation. You can also access your trip history as well as receipts through this portal.

 

6. WHAT IS EVENT LIMO'S CANCELLATION POLICY?

Please see our Cancellation Policy under Terms and Conditions for more detailed information.

 

7. IS MY PERSONAL INFORMATION SECURE?

Yes. The information we collect during the registration or booking process is stored on our secure servers utilizing state-of-the-art security. In addition, all credit card transactions are processed using Level-3 security protocols which offer the highest levels of security in the credit card processing industry.

 

8. I FORGOT MY LOGIN PASSWORD. WHAT DO I DO?

If you’ve forgotten your Login Password, you can request a new one online under our Forgot page.

 

9. DO YOU TRACK FLIGHTS AT LAFAYETTE REGIONAL AIRPORT?

Yes. Should your flight be late or early, we will adjust our schedule to coordinate with your flight time.

 

10. WHAT FORMS OF PAYMENT DO YOU ACCEPT?

Event Limo accepts all major credit cards, either over the phone or via our website.